Welcome to the Souper Fresh Club®
You love Souper Salad so get rewarded! The Souper Fresh Club now lets you earn points for qualified purchases.
Do my Points and Rewards ever expire?
No. Your Points do not expire. However, some of the rewards you earn do expire.
- Earned $5 Rewards, which are $5 rewards for every 500 Points you earn, expire 90 days after we issue your reward.
- The $3 Reward you earn by registering your account expires 90 days after we issue your reward.
How is the new Souper Fresh Club different from the old version?
I was a member of the old email club. Do I need to sign up for the new Souper Fresh Club again?
I have accumulated Points but why can’t I redeem them?
Why am I not receiving offers or emails from my local Souper Salad?
If you have registered your email address and still aren’t receiving emails, please check your spam folder. Also, be sure to add us to your contact list to ensure you get all of our special offers and announcements.
If I have added dollar value to my Rewards card, can I still use it even though my card is not registered?
How do I register for the Souper Fresh Club?
- Pick up a Souper Salad Rewards card at any participating Souper Salad location.
- Register your Souper Salad Rewards card online. After you have registered your card, start earning Points for all of your qualified purchases. Don’t forget to must present your Souper Salad Rewards card or account number at the time of purchase to earn your Points and/or redeem rewards.
I registered online but I want an actual card. What do I do?
If you want a physical card, visit your closest Souper Salad location and ask for a Rewards card. Activate your new card online and then merge your two accounts (instructions below).
What happens if my order is only $4 and I use my $5 reward? Can I use the remaining $1 during my next visit?
Can I use any earned Rewards in conjunction with other coupon offers?
Do I earn Points on coupon and/or Reward redemptions?
Can I get Points for purchasing a Souper Salad gift card?
Can I use Rewards to purchase a gift card?
I purchased a Souper Salad gift card for someone. Can they join the Souper Fresh Club using that gift card?
However, gift cards purchased before March 7, 2017, do not double as Rewards cards. Gift cards purchased before March 7, 2017, can be exchanged for Rewards cards in-store at no cost.